E-mails can cause Burnout

  • High quantity and poor quality emails (i.e. highly emotional & ambiguous messages) overwhelm a person’s mental resources & create emotional exhaustion.

    By HMO Staff

    Qualification : HMO Staff Sourced

    Wednesday October 04 2023 14:03 PM Comments 0

    High quantity and poor quality emails (i.e. highly emotional & ambiguous messages) overwhelm a person’s mental resources & create emotional exhaustion. 

    How you initiate or respond to email can affect someone’s day. 

    Quick tips : 

    Avoid sending redundant info that may contribute to large email inboxes.

    Ditch emails for real conversations to reduce ambiguity triggered by non-verbal cues. 

    Source: E-mail in the workplace: The role of stress appraisals and normative response pressure in the relationship between e-mail stressors and employee strain. International Journal of Stress Management, 21(4), 325. 

    Brown, R., Duck, J., & Jimmieson, N. (2014). 

    Link

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